Q: Do we have to pay in advance?
A: Yes, full payment must reach us before your order is released for delivery. If you fail to make payment, we are entitled to cancel the transaction, or suspend delivery of the Goods until payment is made in full.
If you do have problems paying, please contact us, we are here to help!
Q: How do we pay by Cheque or Postal Order?
A: At checkout, you will be asked to specify which payment method you would like. Please select "cheque or postal order" from the list.
Please make cheques payable to L Marsh and include your sort code and account number on the reverse for bank clearance purposes.
When sending payment, please print out your order and send it to us.
It is advisable to send payment by “Recorded Delivery” or in the least to obtain “Proof of Postage” as we cannot be held liable for payments lost or delayed in the post.
Please send your payment securely to:
Please allow 10 working days for your cheque to clear. E-cheques may take longer to clear.
Q: How do we pay by Credit Card or PayPal?
A: At checkout you will be asked to specify which payment option you would like. Please opt for PayPal.
We accept all the major credit cards, which are processed securely via PayPal. These include the following:
Please note: If you are a Wholesale customer, you will need to contact us in advance before making payment as there will be a 3.5% surcharge to pay (this is a direct cost from PayPal, we do not profit off this). If you'd like to avoid this surcharge please by an alternative payment method (such as by online bank transfer, cheque or postal order).
Q: What payment methods do you accept?
For all wholesale orders we accept; cheque, postal order or payment by bank transfer (please e-mail us for details). We also accept PayPal (and all the major credit cards through PayPal), but please contact us in advance, should you wish to pay by this method as there will be a 3.5% surcharge to pay (this is a direct cost from PayPal and we do not profit off this).
We do not generally accept cash in the post, as it is done so at your own risk.